Meet Our Crew

The Team Behind Astronaut Cooling & Heating

We started this company because we saw how many Central Texas homeowners were getting upsold, overcharged, and misled by massive corporate HVAC operations that care more about sales quotas than doing the job right.

If you have ever had a technician try to pressure you into a system replacement that did not feel right, you are not alone. That exact frustration pushed us to build a completely different kind of service company.

Here, our mission is simple. We do honest work, fix complex technical problems correctly the first time, and treat people exactly the way we would want our own families treated.
HVAC technicians standing beside company service vehicles outside a stone commercial building.
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Built on Real Experience

Our company brings over a decade of hands-on HVAC and refrigeration experience directly to your property. Founded and led by Dalai Reilly, who has held a Class A HVAC Contractor License for both Process Cooling Refrigeration and Environmental Air Conditioning since 2022, our crew is equipped to handle everything from residential systems to heavy commercial equipment.

Before launching Astronaut Cooling & Heating, Dalai worked in elite technical roles, including building controls, variable refrigerant flow (VRF) systems, chillers, large tonnage packaged units, and even advanced robotics. This rigorous background gives our entire team a deeper understanding of how complex machinery actually works, ensuring we diagnose problems accurately rather than just guessing.

We believe true mastery should be shared. Dalai previously instructed HVAC night classes at Austin Community College, successfully graduating 35 adult students into the trade.

Following his time teaching, he successfully managed and trained field teams for two prominent local HVAC companies, leading a team of technicians to complete 180 critical service calls during the record-breaking heat of July 2025. Today, that exact curriculum forms the training foundation for every member of our fleet. Most corporate companies train technicians to memorize sales scripts; we train our crew to diagnose, understand, and solve problems.

No Pressure. No Games. Just Straight Answers

Our approach is completely transparent:

  • Fix what needs to be fixed: We diagnose the root cause of the failure and repair it safely.

  • Replace only when it makes sense: We recommend new equipment only when your current setup is genuinely unsafe or inefficient.

  • Explain everything clearly: We give you the technical facts so you can make the right decision for your budget.

You will never be cornered or pushed into an upgrade you do not need. If there is a reliable way to save your existing system, our technicians will show you. If engineering a replacement is the smarter, safer move, we will explain exactly why. It is simple: you have a machine, machines are built to be fixed, and our crew knows exactly how to fix them.

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HVAC technician standing beside a service truck displaying Trane branding and carrying equipment ladders.

Direct Response. Real Accountability.

When you contact Astronaut Cooling & Heating, you are not dealing with a distant third-party call center or an unvetted subcontractor. You are getting direct access to our tight-knit, highly trained internal crew.

With a dedicated fleet of fully equipped service vehicles stationed across the metro area, we deliver faster response times, clear communication, and consistent quality. Every technician on our team has been personally trained and vetted to meet our uncompromising standards. We take massive pride in doing things right the first time because our company’s reputation travels with every vehicle in our fleet.

Serving Austin Homes and Businesses

Our entire extended family is based right here in the Austin area. This is our home, and we are proud to support both residential and commercial customers in our shared Texan battle of keeping the blistering summer heat away from our indoor spaces.

Whether your home system is struggling to keep up with the humidity, your business requires a complete rooftop system replacement, or your commercial refrigeration equipment must stay running to protect inventory, we bring the same precise level of care to every single dispatch. In the brutal Texas climate, dependable climate control is not just a luxury; it is a necessity.
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If You Want It Done Right

If you are shopping around for the absolute cheapest, cut-rate option in town, we may not be the right fit for your project.

However, if you are looking for maximum value for your investment, honest craftsmanship, clear pricing transparency, and a dedicated technician who possesses true mastery over the trade, we are ready to help.

Call or text our crew anytime. We have you completely covered.

What Others Say

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Lewis Goldstein profile picture
Lewis Goldstein
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Outstanding Service, Fair Pricing, and Honest Work! I couldn't be happier with the service from Astronaut Cooling & Heating! After receiving several outrageous, gouged quotes from some of the big-box HVAC companies in Austin for a straightforward rental condo swap-out, I found Astronaut Cooling & Heating through recommendations from neighbors. Having built residential homes and managed commercial projects, I know what HVAC equipment and labor should actually cost — and the owner, Dalai Reilly, backed up every claim of fair pricing, top-notch customer service, and professional execution. Dalai recommended a new GE system. I was initially skeptical since GE is newer to this specific residential split-system space, but after researching the specs and discovering their solid build quality and 10-year parts warranty, it was a no-brainer. Dalai's installation team arrived right on schedule, did a fast, clean, high-quality install, and had the condo cooling perfectly. It’s rare to find an HVAC company that offers technical excellence and craftsmanship without corporate markup. I will 100% be using Astronaut Cooling & Heating when it comes time to replace the system at my personal home. Highly recommend!

Owner's reply
Lewis, thank you so much for such a thoughtful and detailed review! It really means a lot, especially coming from someone with your background and experience in construction. I thoroughly enjoyed working with you, and I'm glad we were able to provide a solution that made sense both technically and financially. I've always believed that quality workmanship, honest recommendations, and fair pricing should go hand in hand, and it's incredibly rewarding to have that recognized. I'll be sure to pass your compliments along to the installation team as well. We truly appreciate your trust in us and look forward to working with you again whenever you need us. Thanks again for supporting our small business!
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Carson Austin profile picture
Carson Austin
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Top notch service! Highly recommend these guys!

Owner's reply
Carson, thank you so much for taking the time to leave us a review! It really means a lot to hear that you were happy with our service. Thanks again for choosing Astronaut!
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Krista Tucker profile picture
Krista Tucker
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Dalai has been INCREDIBLE to work with! I reached out to two other HVAC companies with no response before I found Astronaut Cooling. Dalai was able to schedule my service very quickly. He is very kind, very professional, and fixes what needs to be fixed without any pressure or upselling. I have been screaming from the rooftops, telling everyone I know to contact Astronaut Cooling :)

Owner's reply
Krista, thank you so much for the wonderful review! It truly means a lot to hear that you had such a positive experience. We believe in showing up when our customers need us, providing honest recommendations, and treating people right. I'm glad we could deliver on that for you! Your trust and willingness to recommend us to others means the world to our small business. Thank you again for choosing Astronaut Cooling & Heating!
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Gregg F profile picture
Gregg F
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Very knowledgeable, prompt, and professional. Did not try to sell me services I did not need. Got the job done without any games or confusion

Owner's reply
Thank you for the review Gregg! We really appreciate the kind words. Our goal is always to give straightforward, professional service and only recommend what is actually needed. Glad we could get everything taken care of for you without any hassle or confusion!
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mark oreilly profile picture
mark oreilly
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This is the second year in a row I had Astronaut cooling and heating service my ac. Once again the owner was prompt, courteous, and very knowledgeable. Explained the whole process and did an exceptional job. Left my home spotless. I’ll be reaching out to this company for my next service or any new equipment I need in the future. Peace of mind at a fair price. Thank you Astronaut Cooling & Heating!!

Owner's reply
Thank you Mark! We truly appreciate you trusting us with your AC service for a second year. It means a lot to hear that the thorough explanations, quality of work, and care for your home stood out. We’ll be here whenever you need your next service or when the time comes for new equipment. Thank you again for your continued support!
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Hannah Hagar profile picture
Hannah Hagar
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always responsive, reliable, timely, reasonable cost and such a nice guy! we have recommended him to a number of friends and family over the years. the annual appliance check in gives us peace of mind that our appliances are in working condition!

Owner's reply
Thank you so much Hannah! We really appreciate your continued trust and all the friends and family you’ve recommended to us over the years. It means a lot to know you can count on us to be responsive, reliable, and fair. We’re always happy to help keep your HVAC system running properly and give you that extra peace of mind!
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Ryan Matthews profile picture
Ryan Matthews
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Dalai was an absolute pleasure to work with. Extremely thorough and detail oriented. They also have great availability.

Owner's reply
Thank you Ryan! We really appreciate the kind words. It was a pleasure working with you as well!
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Nick Shepard profile picture
Nick Shepard
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Great experience! Came right out, was diligent and meticulous with his diagnosis and at a fair price. Will use again!

Owner's reply
Thanks Nick! We’re glad we could get out quickly and provide a thorough diagnosis at a fair price. We really appreciate you trusting us with your system and look forward to helping you again whenever you need us!
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Sandra Brooks profile picture
Sandra Brooks
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Had an amazing experience with this business. I was able to get service within 2-3 hours of first contact. Everyone was friendly and knowledgeable.

Owner's reply
Thank you so much Sandra! We’re glad we could get out to you quickly and that you had a great experience with our team. We really appreciate you taking the time to leave us a review!
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OPEN 24/7 - Normal Hours: Mon - Sat: 8:00AM-6:00PM / Aft. Hours Available at All Other Times
11917 Swan Dr, Austin TX 78750

© Copyright 2026 | All Rights Reserved | Astronaut Cooling & Heating | Made by Moonprint | LICENSE NUMBER: TACLA119486C Regulated by the Texas Department of Licensing and Regulation. PO Box 12157 Austin TX 78711. 1-(800) 803-9202 / (512) 463-6599 / www.tdlr.texas.gov