Meet Our Crew

The Team Behind Astronaut Cooling & Heating

We started this company because we saw how many Central Texas homeowners were getting upsold, overcharged, and misled by massive corporate HVAC operations that care more about sales quotas than doing the job right.

If you have ever had a technician try to pressure you into a system replacement that did not feel right, you are not alone. That exact frustration pushed us to build a completely different kind of service company.

Here, our mission is simple. We do honest work, fix complex technical problems correctly the first time, and treat people exactly the way we would want our own families treated.
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Built on Real Experience

Our company brings over a decade of hands-on HVAC and refrigeration experience directly to your property. Founded and led by Dalai Reilly, who has held a Class A HVAC Contractor License for both Process Cooling Refrigeration and Environmental Air Conditioning since 2022, our crew is equipped to handle everything from residential systems to heavy commercial equipment.

Before launching Astronaut Cooling & Heating, Dalai worked in elite technical roles, including building controls, variable refrigerant flow (VRF) systems, chillers, large tonnage packaged units, and even advanced robotics. This rigorous background gives our entire team a deeper understanding of how complex machinery actually works, ensuring we diagnose problems accurately rather than just guessing.

We believe true mastery should be shared. Dalai previously instructed HVAC night classes at Austin Community College, successfully graduating 35 adult students into the trade.

Following his time teaching, he successfully managed and trained field teams for two prominent local HVAC companies, leading a team of technicians to complete 180 critical service calls during the record-breaking heat of July 2025. Today, that exact curriculum forms the training foundation for every member of our fleet. Most corporate companies train technicians to memorize sales scripts; we train our crew to diagnose, understand, and solve problems.

No Pressure. No Games. Just Straight Answers

Our approach is completely transparent:

  • Fix what needs to be fixed: We diagnose the root cause of the failure and repair it safely.

  • Replace only when it makes sense: We recommend new equipment only when your current setup is genuinely unsafe or inefficient.

  • Explain everything clearly: We give you the technical facts so you can make the right decision for your budget.

You will never be cornered or pushed into an upgrade you do not need. If there is a reliable way to save your existing system, our technicians will show you. If engineering a replacement is the smarter, safer move, we will explain exactly why. It is simple: you have a machine, machines are built to be fixed, and our crew knows exactly how to fix them.

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An Astronaut HVAC technician standing next to a company service truck parked on a residential Austin street

Direct Response. Real Accountability.

When you contact Astronaut Cooling & Heating, you are not dealing with a distant third-party call center or an unvetted subcontractor. You are getting direct access to our tight-knit, highly trained internal crew.

With a dedicated fleet of fully equipped service vehicles stationed across the metro area, we deliver faster response times, clear communication, and consistent quality. Every technician on our team has been personally trained and vetted to meet our uncompromising standards. We take massive pride in doing things right the first time because our company’s reputation travels with every vehicle in our fleet.

Serving Austin Homes and Businesses

Our entire extended family is based right here in the Austin area. This is our home, and we are proud to support both residential and commercial customers in our shared Texan battle of keeping the blistering summer heat away from our indoor spaces.

Whether your home system is struggling to keep up with the humidity, your business requires a complete rooftop system replacement, or your commercial refrigeration equipment must stay running to protect inventory, we bring the same precise level of care to every single dispatch. In the brutal Texas climate, dependable climate control is not just a luxury; it is a necessity.
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If You Want It Done Right

If you are shopping around for the absolute cheapest, cut-rate option in town, we may not be the right fit for your project.

However, if you are looking for maximum value for your investment, honest craftsmanship, clear pricing transparency, and a dedicated technician who possesses true mastery over the trade, we are ready to help.

Call or text our crew anytime. We have you completely covered.

What Others Say

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Allen Jones profile picture
Allen Jones
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The technician Dalai gave us a great experience. He was very knowledgeable and efficient when servicing our ac units at our multi-family property. Great job Astronauts!

Owner's reply
Thank you Allen! We truly appreciate the 5-star review. It was a pleasure working with you. Thank you for choosing Astronaut Cooling & Heating!
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Jerry McPherson profile picture
Jerry McPherson
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Excellent work, quick to respond to our needs. Very professional, worked efficiently and was detailed about the issue and provided great service.
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Shannon Edmonds profile picture
Shannon Edmonds
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I was sick of all the big time HVAC companies upselling me every time I needed a service or repair, so when I called Astronaut for help and Dalai came out on short notice on a Sunday afternoon (!) in August (!!) to diagnose my problem, I was impressed. He was knowledgeable and helpful and, when a second opinion for a unit repair/replacement came in at similar or higher prices, I chose Astronaut. Dalai's customer service and communications were excellent, the unit was installed when promised, and the overall cost was several thousand dollars cheaper than the "usual suspects." And when I requested a tweak to the initial set-up, Dalai came out quickly and resolved the issue to my satisfaction. All in all, I was very happy with the service I received from Astronaut HVAC and I won't hesitate to call them again when I need help!
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Linda Linda profile picture
Linda Linda
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The Only HVAC Team I Trust in Austin – Highly Recommended! I have hired Dalai from Astronaut Cooling & Heating twice now for my rental properties in Austin, and he is officially my go-to HVAC professional.The first time I used him, he did a fantastic job with a comprehensive system inspection, meticulously cleaning out our AC outdoor condensers and the indoor return box to keep the system running efficiently.Most recently, I had an issue with a multi-zone Carrier system at a property where the downstairs air completely stopped blowing. Instead of playing corporate upsell games or pushing me to buy expensive, unnecessary parts, Dalai gave a completely honest diagnostic. He tracked the issue down to a physically stuck zone damper door, lubricated the assembly, adjusted the stop limits, and had it running perfectly for just his standard, fair diagnostic fee.Right after he left, a minor airflow balance issue popped up with the other zone. When I called him, he immediately offered to drive back out to verify his work and fix it for free. Fortunately, the system balanced itself out over the evening and didn't need the return visit, but his willingness to immediately back up his work was incredible. It is very hard to find an HVAC contractor with this level of honesty, technical skill, and customer service. If you are a homeowner or a landlord in the Austin area, do yourself a favor and call Astronaut Cooling & Heating!

Owner's reply
Thank you so much Linda! We truly appreciate your continued trust in us and for taking the time to share such a detailed review. Providing honest recommendations, fair pricing, and standing behind our work are incredibly important to us. We’re grateful to be your go-to HVAC team and look forward to helping with your properties whenever you need us. Thank you for choosing Astronaut Cooling & Heating!
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John Chen profile picture
John Chen
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Quick, professional, and reasonably priced. A great guy too!

Owner's reply
Thank you for taking the time to review Astronaut Cooling & Heating John! We’re glad you were happy with the quick, professional service and fair pricing.
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Sally P. profile picture
Sally P.
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Fast, efficient and reasonably priced!

Owner's reply
Thank you Sally, we really appreciate you taking the time to leave us a review!
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Remi Nasa profile picture
Remi Nasa
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Dalai from Astronaut Cooling & Heating was absolutely amazing. He showed up on time and kept working until I had cool air in the house again. If you’re looking for a company that sends out their C-team, sets 20-minute timers, or tries to upsell you on everything, Astronaut Heating and Air is not for you. But if you want an extremely knowledgeable person who’s willing to work until the problem is diagnosed, and who will ONLY charge you for what you actually need, Dalai and Astronaut Cooling & Heating is the team for you! I’ve already started spreading their name around at work. I could not be happier with the work they did.

Owner's reply
Thank you so much Remi! We really appreciate the incredible review and your recommendation to others. Taking the time to properly diagnose the problem, doing the job right, and only recommending what our customers actually need is exactly how we believe HVAC service should be done. We’re so glad Dalai was able to get your home cool again, and we truly appreciate you spreading the word about Astronaut Cooling & Heating!
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Tim L profile picture
Tim L
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These guys show up on time, get the work done and charge fair prices. Exactly what you want from an AC company. I have them on speed dial for all of our locations now.

Owner's reply
Thank you Tim! We really appreciate your trust in us and are glad to be your go-to AC company. We’ll be here whenever you need us!
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Brett Rodgers profile picture
Brett Rodgers
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Great customer service and high technical knowledge. They do the job completely with no cut corners.

Owner's reply
Thank you Brett! We take pride in doing the job right and never cutting corners. Thanks for trusting Astronaut Cooling and Heating!
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OPEN 24/7 - Normal Hours: Mon - Sat: 8:00AM-6:00PM / Aft. Hours Available at All Other Times
11917 Swan Dr, Austin TX 78750

© Copyright 2026 | All Rights Reserved | Astronaut Cooling & Heating | Made by Moonprint | LICENSE NUMBER: TACLA119486C Regulated by the Texas Department of Licensing and Regulation. PO Box 12157 Austin TX 78711. 1-(800) 803-9202 / (512) 463-6599 / www.tdlr.texas.gov