HVAC Contractor in West Lake Hills, TX

 
 
 
 
  
 
 
 Astronaut Cooling and Heating
  
 36 Google reviews 
 
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 Posted on Google  
 
  
 
 
 Lewis Goldstein 
 
 
 
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Outstanding Service, Fair Pricing, and Honest Work!

I couldn't be happier with the service from Astronaut Cooling & Heating! After receiving several outrageous, gouged quotes from some of the big-box HVAC companies in Austin for a straightforward rental condo swap-out, I found Astronaut Cooling & Heating through recommendations from neighbors.

Having built residential homes and managed commercial projects, I know what HVAC equipment and labor should actually cost — and the owner, Dalai Reilly, backed up every claim of fair pricing, top-notch customer service, and professional execution.

Dalai recommended a new GE system. I was initially skeptical since GE is newer to this specific residential split-system space, but after researching the specs and discovering their solid build quality and 10-year parts warranty, it was a no-brainer. Dalai's installation team arrived right on schedule, did a fast, clean, high-quality install, and had the condo cooling perfectly.

It’s rare to find an HVAC company that offers technical excellence and craftsmanship without corporate markup. I will 100% be using Astronaut Cooling & Heating when it comes time to replace the system at my personal home. Highly recommend!

Owner's reply
Lewis, thank you so much for such a thoughtful and detailed review! It really means a lot, especially coming from someone with your background and experience in construction. I thoroughly enjoyed working with you, and I'm glad we were able to provide a solution that made sense both technically and financially. I've always believed that quality workmanship, honest recommendations, and fair pricing should go hand in hand, and it's incredibly rewarding to have that recognized. I'll be sure to pass your compliments along to the installation team as well. We truly appreciate your trust in us and look forward to working with you again whenever you need us. Thanks again for supporting our small business!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Carson Austin 
 
 
 
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Top notch service! Highly recommend these guys!

Owner's reply
Carson, thank you so much for taking the time to leave us a review! It really means a lot to hear that you were happy with our service. Thanks again for choosing Astronaut!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Krista Tucker 
 
 
 
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Dalai has been INCREDIBLE to work with! I reached out to two other HVAC companies with no response before I found Astronaut Cooling. Dalai was able to schedule my service very quickly. He is very kind, very professional, and fixes what needs to be fixed without any pressure or upselling. I have been screaming from the rooftops, telling everyone I know to contact Astronaut Cooling :)

Owner's reply
Krista, thank you so much for the wonderful review! It truly means a lot to hear that you had such a positive experience. We believe in showing up when our customers need us, providing honest recommendations, and treating people right. I'm glad we could deliver on that for you! Your trust and willingness to recommend us to others means the world to our small business. Thank you again for choosing Astronaut Cooling & Heating!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Gregg F 
 
 
 
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Very knowledgeable, prompt, and professional. Did not try to sell me services I did not need. Got the job done without any games or confusion

Owner's reply
Thank you for the review Gregg! We really appreciate the kind words. Our goal is always to give straightforward, professional service and only recommend what is actually needed. Glad we could get everything taken care of for you without any hassle or confusion!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 mark oreilly 
 
 
 
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This is the second year in a row I had Astronaut cooling and heating service my ac. Once again the owner was prompt, courteous, and very knowledgeable. Explained the whole process and did an exceptional job. Left my home spotless. I’ll be reaching out to this company for my next service or any new equipment I need in the future. Peace of mind at a fair price. Thank you Astronaut Cooling & Heating!!

Owner's reply
Thank you Mark! We truly appreciate you trusting us with your AC service for a second year. It means a lot to hear that the thorough explanations, quality of work, and care for your home stood out. We’ll be here whenever you need your next service or when the time comes for new equipment. Thank you again for your continued support!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Hannah Hagar 
 
 
 
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always responsive, reliable, timely, reasonable cost and such a nice guy! we have recommended him to a number of friends and family over the years. the annual appliance check in gives us peace of mind that our appliances are in working condition!

Owner's reply
Thank you so much Hannah! We really appreciate your continued trust and all the friends and family you’ve recommended to us over the years. It means a lot to know you can count on us to be responsive, reliable, and fair. We’re always happy to help keep your HVAC system running properly and give you that extra peace of mind!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ryan Matthews 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Dalai was an absolute pleasure to work with. Extremely thorough and detail oriented. They also have great availability.

Owner's reply
Thank you Ryan! We really appreciate the kind words. It was a pleasure working with you as well!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Nick Shepard 
 
 
 
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Great experience! Came right out, was diligent and meticulous with his diagnosis and at a fair price. Will use again!

Owner's reply
Thanks Nick! We’re glad we could get out quickly and provide a thorough diagnosis at a fair price. We really appreciate you trusting us with your system and look forward to helping you again whenever you need us!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Sandra Brooks 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Had an amazing experience with this business. I was able to get service within 2-3 hours of first contact. Everyone was friendly and knowledgeable.

Owner's reply
Thank you so much Sandra! We’re glad we could get out to you quickly and that you had a great experience with our team. We really appreciate you taking the time to leave us a review!
  
 
  
 
 
 
   
 
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